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| Pbxsummary |
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| Supportfiles1 | Mitel SX50.TDT |
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| Supportfiles2 | Mitel SX50.TDS |
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| Requiredtask1 | Configure the SMDR output |
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| Requiredtask3 | Install NetPBX |
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| Requiredtask2 | Configure TIM Plus |
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| Connection | Serial connection |
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| RequiredTask1 | Configure the SMDR output |
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| RequiredTask2 | Install NetPBX |
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| RequiredTask3 | Configure TIM Plus |
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
By default, the Mitel SX50 doesn't have SMDR SMDR output of your Mitel is not enabled. To enable SMDR for the Mitel SX50 you need to follow the it, perform the steps below:
- Access the programming interface.
- Within the PBX programming interface you need to access choose Systems Options Programming.
- Access , .You will be presented with four options. You need to enable .
Set the
| Keywordmacro |
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| Label | Enabled for both incoming and outgoing trunk calls |
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option.- Make sure that Ensure SMDR is enabled in all of your Class of Services (Command Commands 121-129) and trunk groups (Command
| Referencemacro |
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| Label | Trunk Groups (Commands 151-156) |
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|
.
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<a id="infoInstall NetPBX"></a> |
Installing NetPBX
The Mitel SX50 phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you
...
first need to install
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the netpbx software. For setup instructions, click on the link below:
Install and configure NetPBX
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<a id="Configure TIM Plus"></a> |
Configuring TIM Plus
Once NetPBX is configured and collecting data, log on in to TIM Plus as usual and apply perform the following settingssteps:
- Click on the Directory tab.
- Select Choose the site configured during the setup wizard and clickyou want to configure and click Properties.
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| Border | false |
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| URL | http://docs.call-logger.com:8090/download/attachments/4817065/mitel_sx50_1.png |
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- Within In the Site Properties window, select Mitel SX50 from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the Save button to apply the settings.
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<hr/>
<p>These instructions should assist in configuring your Mitel SX50 to
work with TIM Plus. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
Mitel SX50 PBX sends SMDR information via a serial connection. You will need to directly connect a serial cable from the SX50 PBX to the PC that NetPBX is installed and running on.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
</tbody>
</table>
<h2>Configuring your SMDR</h2>
<p>By default the Mitel SX50 doesn't have SMDR enabled. To enable SMDR
for the Mitel SX50 you need to follow the steps below:
<ol>
<li>Access the programming interface.</li>
<li>Within the programming interface you need to access <span class="button no_margin">Systems Options Programming</span>.</li>
<li>Access Command 100, register 14.</li>
<li>You will be presented with four options. You need to enable <span class="keyword">Enabled for both incoming and outgoing trunk calls</span>.</li>
<li>Make sure that SMDR is enabled in all of your <span class="reference">Class of Services (Command 121-129)</span> and trunk groups (Command 151-156).</li>
</ol>
<h2>Configuring TIM Plus</h2>
<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Mitel SX50:</p>
<ol>
<li>Browse to TIM Plus as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/mitel_sx50_1.png" alt="Mitel SX50" />
<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Mitel SX50</span> from the <span class="reference">PBX model</span> drop-down list.</li>
<li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol> |