You are viewing an old version of this page. View the current version.
Compare with Current ·
View Page History
Display boards are populated with up to the second information from any of the following sources:
- Stats collectors
- RSS feeds
- Web pages
Your up-to-the second call data is always provided by the Stats points. These Stats points are basically 'counters'.
You simply choose the site, group or user you want the statistics to encompass and it 'counts' details of all calls that pass that point.
Alternatively you may want to select what you want the subject of the statistics to be. The Subjects you can choose from include Users, User groups, Sites, Channels, Channel groups, Dialled number, CLI, Chargeband, Destination, Half-hour time slot, Account code and many more.
Once created, Stats points will appear as follows:
For more information about Stats points and how to create them, please refer to the Stats points page.
 | N.B. While it is possible to create a Display Board without first adding some Stats Collectors, it will be difficult to populate it effectively. |