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TIM Enterprise is built upon a unique objects-based Directory that places no limits on hierarchical width or depth, meaning you can faithfully recreate your company's actual structure. By defining relationships between these objects, the system becomes intelligent... for example, it can automatically reconcile calls across 'on-net' routes.
TIM Enterprise's distributed Directory means your employee directory can span multiple sites, with no limit to the actual depth. Aside from the usual user and telephone information, customised fields are available for items such as e-mail address, office location, etc.
The screen below shows the Organisation units and Other objects available for constructing your Directory.
You can place unlimited directory objects (users, extensions, channels, trunks, PBXs) anywhere to faithfully recreate any organisational structure, with as many TDM or IP PBXs as you like.
Reporting collections allow you to collate separate groups of users from across your entire organisation into Virtual groups so you are no longer constrained to your actual organisational structure.
Multiple PBXs can now use the same or similar extension number ranges, because each PBX is unique in terms of management and reporting so duplicate extension numbers no longer pose a problem.
TIM Enterprise provides the ability to date and time stamp each calls with the local date and time stamp and not that of the host machine where its logged so international time reconciliation is easy.
Intelligent Inter-Site Trunk Routing allows you to simply define the relationship between a group of trunks on one site, and it's counterpart group at another, and TIM Enterprise automatically reconciles CDRs from both, costing them using customised tariffs, or zero-costing them as 'on-net' (or internal) calls.
If you have several sites, there is no guarantee that you use the same tariff provider on all. You may not even be costing in the same currency. TIM Enterprise picks any tariff or currency you choose.
