Nortel BCM up to v3.x

These instructions should assist in configuring your Nortel BCM to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.

Configuring your SMDR

Below you will find instructions on how to configure your Panasonic KX-TA/E to output SMDR to TIM Enterprise, you will need to do this from the Panasonic KX-T7130 phone:

1. Open your Business Communications Manager Unified Manager.
2. Click on Services.
3. Click on Call Detail Recording.
4. On the right-hand side the Summary window will appear. Make sure that the Status is up. If it isn't click on the Status drop-down list and select Up.
5. Now on the left-hand side click on Report Parameters and configure the fields as per below:

SMDR field	Value
Format	Norstar
Report Type	All
Language	English
Report Filter	All

6. On the left-hand side click on Report Options and configure the fields as per below:

SMDR field	Value
Date Format	MM/DD/YY
Header Format	Line/Station
DNIS Info	Enabled
Connection Char	Leave as default
Clip File Schedule	Leave as default
Clip File Size	Leave as default
CDR Disk Space Limit	Leave as default

7. For the Market Parameters settings, please leave as the system defaults.
8. For the Prefix Bin Options setting please leave as the system defaults.
9. Once you have completed the above changes, click on Configuration in the file menue and then click on Commit.

Configuring TIM Enterprise

Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Nortel BCM 3.6:

1. Browse to TIM Enterprise as normal and login with your credentials.
2. Click on the Directory tab.
3. Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Nortel BCM 3.6'.
4. Left-click on it and select Properties.
5. From the General settings tab select your Nortel BCM family PBX model from the list.

6. In the Connection tab select Establish TCP connection to PBX from the Connection method list.
7. In the Host field enter the IP Address of your Nortel BCM.
8. In the Port field enter in 4000.
9. Leave the Username and Password fields blank.
10. In the IP script field select Nortel BCM v3 from the drop-down list.
11. Finally, click on the Save button.