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Echo's call obfuscation tool automatically masks out sensitive parts of phone calls when users are using nominated web pages. When the system detects a specified web page, the obfuscation will automatically begin.This is ideal for users who take card details using their own in-house solutions or third-party credit card authorization and payment vendors e.g. Sage pay or Oracle.

 

How it works

Users will need to download a copy of Tri-Line's Echo Obfuscator from the Google Chrome web store.

Echo_obfuscator.png


Assumptions

This guide assumes the following statements are true:

  • You have a licensed copy of TIM Plus or TIM Enterprise that includes Echo voice recording
  • Your installation is at least version 3.0.0.116
  • You have downloaded the Echo Obfuscator tool from Google Chrome


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