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General
This section allows you to configure general settings such as the VAT rate or to configure an alert when calls whose properties match certain criteria have happened.
Alerts
TIM Professional can be configured to raise an alert when particular events occur whilst the system is running. The alerts can be saved to a log file on disk or sent as an email notification. The table below describes the type of alerts emitted from TIM Professional:
| Alert | Description |
|---|---|
| Urgent / critical alerts | A critical alert notifies you of any events that are detrimental to the system, e.g. database failure |
| Warning alerts | A warning alert notifies you of any non-critical events that have occurred on the system, e.g. you have exceeded your license limit |
| Information alerts | An information alert notifies you of any system events that have occurred on the system, e.g. if the application service has been restarted |
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