Overview

When logging in to TIM Plus, the following dashboard screen is displayed:

The information you see on this screen is relevant only to the area to which you've been granted access. For example: If you are a site administrator, the graphs, live call view and any other call-related information will be derived from calls that happened only on your own site and not those from any other sites within the system. If your login account is restricted to a specific user group (department), the statistics will relate only to the call information for users within that particular group.

The dashboard screen consists of a toolbar along the top of the page and three main panels.

The toolbar is a menu that helps you navigate through TIM Plus. The tabs contained may differ, according to the user account type used to log in. The screenshot above displays a Dashboard screen for a user account with administrative priviledges, therefore all of the tabs are present; however, for a restricted web user account, some of the tabs might not be visible, like Directory or Settings.

The three panels of the Dashboard screen are as follows:

• Summary graphs
• Quick call search
• Most recent calls