How are Display boards populated?

Display boards are populated with your up-to-the second call data by Stats points. These objects are basically "counters" which can be placed anywhere in your directory, alloowing you to specify the site, group or user you want the statistics to encompass and it 'counts' details of all calls that pass that point.

Alternatively, you may want to select what you want the subject of the statistics to be. The subjects you can choose from include users, user groups, channels, channel groups, dialled number, CLI, chargeband, destination, half-hour time slot and account code.

Once created, Stats points will appear as follows:

For more information about Stats points and how to create them, please refer to the Stats points page.

It will not be possible to create a Display board without first adding some Stats points to populate it.

Display boards are populated with your up-to-the second call data by "Stats points". These Stats points are basically "counters" which can be placed anywhere in your directory. You simply choose the site, group or user you want the statistics to encompass and it 'counts' details of all calls that pass that point. Alternatively you may want to select what you want the subject of the statistics to be. The subjects you can choose from include users, user groups, channels, channel groups, dialled number, CLI, chargeband, destination, half-hour time slot and account code. Once created, Stats points will appear as follows: For more information about Stats points and how to create them, please refer to the Stats points page.

Adding Stats points

N.B. It will not be possible to create a Display board without first adding some Stats points to populate it.