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The Directory is the central administrative screen for TIM Plus, where your sites, groups, users and channels are configured. In here, objects can be added, moved around your organisation, or the individual properties of each can be inspected and modified.
To access the Directory, just select the tab from the menu as shown below:
 | If you are set up as a Standard user with restricted access to a specific group, thetab will not be displayed and you will need to speak with your in-house systems administrator to grant you access to the Directory. |
The Directory screen contains three separate panels: sites, groups and contents.
Sites
The Sites panel is located on the top left-hand side of your screen. As well as being a hierarchical level of your directory, a site is expected to provide call logging data into the TIM Plus system, therefore, you need to configure one site for each PBX in your organisation. TIM Plus allows you to log up to 5 sites.
For more information, click on the Sites page.
Groups
The Groups panel is located on the top right-hand side of your screen. Groups are containers of either users (extensions) or channels (telephone lines). To select the type of group to administer, use the tab above the group region.
For more information, click on the Groups page.
Contents
The Contents panel is located on the bottom of your Directory screen. This region shows the objects contained in a specific User or Channel group, given the group has been highlighted. The User groups will contain your extension numbers (max 400 extensions are allowed in TIM Plus) and the Channel groups will contain your telephone lines.
For more information, click on the Contents page.
The Directory is the central administrative screen for TIM Plus, where your sites, groups, users and channels are configured. In here, objects can be added, moved around your organisation, or the individual properties of each can be inspected and modified.
The Directory screen is arranged into three panels:
| Panel | Description |
|---|---|
| Sites | TIM Plus allows you to log up to 5 sites. The Sites panel is on the top left-hand side of your screen. |
| Groups | Groups can be either User groups or Channel groups. The Groups panel is on the top right-hand side of your screen. |
| Contents | The contents of a user group will be the users (max 400 users in TIM Plus). A channel group will contain your channels. This panel is on the bottom of your screen. |
A brief summary of each region is shown below.
Sites
As well as being a hierarchical level of your directory, a site is expected to provide call logging data into the TIM Plus system. Normally, therefore, you configure a site for each PBX in your organisation.
If you have several sites, there is no guarantee that you use the same tariff provider on all. You may not even be costing in the same currency. TIM Plus picks any tariff or currency you choose.
For more information, just go to the Sites page.
Groups
Groups are containers of either users or channels (phone lines). To select the type of group to administer, use the tab above the group region.
For more information, just go to the Groups page.
Contents
This region shows the objects contained in the chosen user or channel group. If a user group is currently selected, this region will contain a list of users inside that group. Similarly, if a channel group is currently selected, the region will shown each channel in that group.
For more information, just go to the Contents page.