Overview

When logging in to TIM Plus, the following Dashboard screen is displayed:

The information you will see on this screen is relevant only to the area you've been granted access to, for example:

If you are a site administrator, the graphs, live call view and any other call-related information will be derived from calls that happened only on your own site and not those from any other sites within the system.
If your login account is restricted to a specific user group (department), the statistics you will see on the screen will contain call information related only to users within that specific group.

The dashboard consists of a Function bar and three main panels.

The tabs on the Function bar may vary depending on your access level e.g. some users may not be able to view the Directory tab. The panels are as follows:

After successfully logging in, the following Dashboard screen will be displayed. All of the information you see on this screen is relevant only to the area to which you've been granted access.

For example, if you are a site administrator, the graphs, live call view, and any other call-related information will be derived only from calls that happened on your own site, but not those from any other sites that the system may be configured to log.

Similarly, if your login is that of a user group (department) manager, the management information you see will represent only those calls that are related to users within your group.

The dashboard consists of a Function bar and three main panels. The tabs on the Function bar may vary depending on your access level e.g. some users may not be able to view the Directory tab. The panels are as follows:

The next sections describe these in more detail.