Avaya IP Office up to v5

These instructions help you configure your Avaya IP Office up to v5 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Plus establishes a TCP connection to this PBX.

Support Files

  Avaya IP Office.TDT
  Avaya IP Office.TDS

Required Tasks

  Configure the SMDR output
  Configure Avaya Delta Server
  Configure TIM Plus

Configuring your SMDR output

The Avaya IP Office version 5 or lower uses the Avaya Delta Server software to configure the SMDR output. If you don't have a copy of the Avaya Delta Server, you should be able to get this from your Avaya Administration CD, otherwise speak to your system maintainer and they should be able to supply you with a copy of the software.

The Avaya Delta Server is known to be backward compatible with older version of the Avaya IP Office as far as v3.x.

Configuring Avaya Delta Server

Please make sure the CCC Delta Server service is started, and follow the below instructions to configure the Avaya Delta Server to work with TIM Plus:

1. Open your web browser and type the following in the address bar: http://127.0.0.1:8080.
2. Check that the Avaya Delta Server is connected to your Avaya IP Office, by verifying the Comms Status; this should display Comms Restored. Alternatively, select the Comms option from the left-hand side menu and click on the Search button.  When the system finds your Avaya IP Office unit, select this from the Connection drop-down list and click Apply. This should connect the Avaya Delta Server to the selected Avaya IP Office unit.
3. Click on the SMDR option from the left-hand side menu and configure each of the fields on the SMDR screen as shown in the image below:
   
   
4. Now click on the apply button for the changes to take effect.

Configuring TIM Plus

Below you will find steps on how to configure TIM Plus to collect the SMDR data from the Avaya Delta Server::

1. Log on to TIM Plus and click on the Directory tab.
2. Click on the site configured during the setup wizard and click Properties.
   
   
3. Within the Site Properties window, select Avaya IP Office from the PBX model drop-down list.
4. In the Connection method field, select Actively connect to PBX from the drop-down list.
5. In the Host field, enter the IP Address of the Avaya Delta Server.
6. In the Port field, enter in 8082.
7. Leave the Username and Password fields blank.
8. In the Connection script field, select Avaya IP Office from the drop-down list.
9. Finally, click on the Save button to apply the settings.