Avaya IP Office up to v5

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The Avaya IP Office version 5 or lower uses the Avaya Delta Server software to configure the SMDR output. If you don't have a copy of the Avaya Delta Server, you should be able to get this from your Avaya Administration CD; otherwise, otherwise speak to contact your system maintainer and they should be able to supply you with to obtain a copy of the software.

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Configuring Avaya Delta Server

Please make sure Ensure the CCC Delta Server service is started, and then follow the below instructions to below to configure the Avaya Delta Server to work with TIM Plus:

1. Open your On the computer running Delta Server, open a web browser and type the following in the address barnavigate to: http://127.0.0.1:8080.
2. Check Ensure that the Avaya Delta Server is connected to your Avaya IP Office , by verifying the that Comms Status; this should display  is displaying Comms Restored. Alternatively, select the Comms option from the left-hand side menu and click on the Search button.  When the system finds your Avaya IP Office unit, select this it from the Connection drop-down list and click Apply. This should connect the Avaya Delta Server to the selected Avaya IP Office unit.Click
3. When connected, click on the SMDR option from the left-hand side menu and configure each of the fields on the SMDR screen, as shown in the image below:
   

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4. Now click Click on the apply button  Apply button for the changes to take effect.

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Configuring TIM Plus

Below you will find steps on how Follow the steps below to configure TIM Plus to collect the SMDR data from the Avaya Delta Server::

1. Log on in to TIM Plus and click on the Directory tab.
2. Click on Choose the site configured during the setup wizard you want to configure and click Properties.
   

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3. Within In the Site Properties window, select Avaya IP Office from the PBX model drop-down list.
4. In the Connection method field, select Actively connect to PBX from the drop-down list.
5. In the Host field, enter the IP Address address of the Avaya Delta Server.
6. In the Port field, enter in enter 8082.
7. Leave the Username and Password fields blank.
8. In the Connection script field, select Avaya IP Office from the drop-down list.
9. Finally, click Click on the Save button to apply the settings.