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Configuring your SMDR output
By default, the Mitel SX50 doesn't have SMDR SMDR output of your Mitel is not enabled. To enable SMDR for the Mitel SX50 you need to follow the it, perform the steps below:
- Access the programming interface.
- Within the PBX programming interface you need to access choose .
- Access
,Referencemacro Label Command 100
.You will be presented with four options. You need to enableReferencemacro Label register 14
. Set the
option.Keywordmacro Label Enabled for both incoming and outgoing trunk calls - Make sure that Ensure SMDR is enabled in all of your Class of Services (Command Commands 121-129) and trunk groups (Command
.Referencemacro Label Trunk Groups (Commands 151-156)
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<a id="Install NetPBX"></a> |
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The Mitel SX50 phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install the NetPBX netpbx software. For setup instructions, click on the link below:
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<a id="Configure TIM Plus"></a> |
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Once NetPBX is configured and collecting data, log on in to TIM Plus as usual and apply perform the following settingssteps:
- Click on the tab.
- Select Choose the site configured during the setup wizard and clickyou want to configure and click .
Screenshotmacro Border false URL http://docs.call-logger.com:8090/download/attachments/4817065/mitel_sx50_1.png - Within In the Site Properties window, select Mitel SX50 from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the button to apply the settings.
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