These instructions help you configure your BT Pathway to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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- From the programming position, press the phone setup key and select .
- Enter the PIN and select .
- Select and choose .
- Press to finish.
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<a id="InstallingInstall NetPBX"></a> |
Installing NetPBX
The BT Pathway phone system transmits SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX netpbx software. For setup instructions, click on the link below:
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- Click on the tab.
- Choose Locate the PBX object you want to configure and click in the Directory, right-click on it and select Properties.
- A new window will open. In the tab, select , displaying the general properties of your PBX object. Select BT Pathway from the Data format list and tick the the
box, as shown below:Keywordmacro Label Keep a local backup of data Screenshotmacro URL /download/attachments/3407900/bt_pathway_1.png - In Click on the tab , and select No connection required from the Connection method list.
- Click on the button to apply the settings.
Screenshotmacro Border false URL /download/attachments/3407900/bt_pathway_2.png
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<p>These instructions should assist in configuring your BT Pathway to
work with TIM Enterprise. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
The BT Pathway sends SMDR information via a serial connection. The BT Pathway has a SMDR/V24 port on the base motherboard. The connection itself is RJ11 and you will need to purchase a
V24/SMDR module from your system supplier/maintainer.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
</tbody>
</table>
<p>You will need to directly connect a serial cable from the V24/SMDR module to the PC that NetPBX is installed and running on.</p>
<h2>Configuring your SMDR</h2>
<p>To receive SMDR information from the BT Pathway you will
need to have a BT SystemPhone. You will need to be familiar with
programming via the BT SystemPhone. To enable the SMDR output follow
the below steps:</p>
<ol>
<li>From the programming position, press the phone set up key <span class="button no_margin">P</span> and select <span class="button no_margin">System programming</span>.</li>
<li>Enter the PIN and select <span class="button no_margin">System</span>.</li>
<li>Select <span class="button no_margin">Call logging</span> and choose <span class="button no_margin">Call logging on</span>.</li>
<li>Press <span class="button no_margin">HANDSFREE/MONITOR</span> to finish.</li>
</ol>
<h2>Configuring TIM Enterprise</h2>
<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your BT Pathway:</p>
<ol>
<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'BT Pathway'.</li>
<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">BT Pathway</span> from the PBX model list.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/bt_pathway_1.png" alt="BT Pathway" />
<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/bt_pathway_2.png" alt="BT Pathway" />
</ol> |