BT Pathway

These instructions help you configure your BT Pathway to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Enterprise establishes a serial connection with this PBX.

Support Files

  BT Pathway.TDT
  BT Pathway.TDS

Required Tasks

  Configure the SMDR outptu
  Install NetPBX
  Configure TIM Enterprise

Configuring your SMDR output

To receive SMDR data from your BT Pathway you need to have a BT System Phone and be familiar with how to use it to perform system programming. To enable SMDR output, follow the steps below:

1. From the programming position, press the phone setup key P and select System programming.
2. Enter the PIN and select System.
3. Select Call logging and choose Call logging on.
4. Press HANDSFREE/MONITOR to finish.

Installing NetPBX

The BT Pathway phone system transmits SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

1. Click on the Directory tab.
2. Choose the PBX object you want to configure and click Properties.
3. A new window will open. In the General tab, select  BT Pathway from the Data format list and tick the Keep a local backup of data box, as shown below:
   
   
4. In the Connection tab, select No connection required from the Connection method list.
5. Click on the Save button to apply the settings.
   
   

These instructions should assist in configuring your BT Pathway to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.

You will need to directly connect a serial cable from the V24/SMDR module to the PC that NetPBX is installed and running on.

Configuring your SMDR

To receive SMDR information from the BT Pathway you will need to have a BT SystemPhone. You will need to be familiar with programming via the BT SystemPhone. To enable the SMDR output follow the below steps:

1. From the programming position, press the phone set up key P and select System programming.
2. Enter the PIN and select System.
3. Select Call logging and choose Call logging on.
4. Press HANDSFREE/MONITOR to finish.

Configuring TIM Enterprise

Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your BT Pathway:

1. Browse to TIM Enterprise as normal and login with your credentials.
2. Click on the Directory tab.
3. Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'BT Pathway'.
4. Left-click on it and select Properties.
5. From the General settings tab select BT Pathway from the PBX model list.

6. In the Connection tab select No connection required from the Connection method list.
7. Finally, click on the Save button.