Overview

The information you see on this screen is relevant only to the area to which you've been granted access. For example:

• If you are a site administrator, the graphs, live call view and any other call-related information will be derived from calls that happened only on your own site and not those from any other sites within the system.
• If your login account is restricted to a specific user group (department), the statistics will relate only to the call information for users within that particular group.