Mitel 3100

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Configuring your SMDR output

Below you will find Follow the steps below to configure your Mitel 3100 to output SMDR data via a serial connection:

1. Using an RS-232 cable, connect the printer or PC running TIM Plus to the call logging (SMDR) port on the front serial port of the controllerMitel 3100.
2. Launch the system toolMitel System Tool.
3. Choose Voice from the selection menu.
4. Click on the Management tab, select Call Logging, and then click Change.
5. Set Click Change to set the following parameters:
• Set the Cost per minute to 00. (This functionality is not supported in NA systems.)
• Set the Minimum call duration to be recorded option to 00:00:00.
• Set the Type of calls option to All.This should be the default.e 
• Set the Minimum page length to 1.
• Enable call logging.
6. Click Save.
7. You will need to 'commit' your changes before they take effect.

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The Mitel 3100 phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install the NetPBX software. For setup instructions, click on the link below:

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Once NetPBX is configured and collecting data, log on in to TIM Plus as usual and apply the following settings:

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