3COM VCX

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To retrieve the call logging data from your 3COM VCX phone system, you need set up an SFTP transfer using a third-party client software. An . Using WinSCP - a free FTP client software, we have presented below an example of how to set this up is presented below, using WinSCP - a free configure the FTP transfer. Alternatively, you can use any other third-party FTP client software.

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Once connected to the phone system, you can transfer the XML CDR files, located by default in 

Referencemacro
Label opt/3com/VCX/acctxml/db/export

, to the call logging PC running TIM Enterprise.

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Info
In the above example, the Keywordmacro Label {sitecode} needs to be replaced with the unique ID of the site object to which you are trying to send the data to. The site ID will be displayed in the general properties of the site object in the Directory.

The batch file will cut the XML files and paste them into the

Referencemacro
Label spool

folder, once their file extension has been updated with the designated

Referencemacro
Label {sitecode}

. A Windows scheduled task needs to must be set up as well in order to run the batch file every 5 minutes or so.

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