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To run a report, simply select the report you'd like to run from the report list, then click on the button. Alternatively, you can double-click on your desired report.

Depending on which report you selected, its Report Selection Criteria window will be displayed, where you can select the period and criteria for the report. The example below shows the Report Selection Criteria window of Call Geography report.

Call Geography Report

Pressing the Run Now button will begin running the report. The status bar will show that the report is being calculated, after which it will be displayed in the Report Output window. This example is the output from a Call Geography report:

Call Geography Report

It is the common interface for all reports. The report body is shown in a window which can be panned around by using the horizontal and vertical scrollbars. If the report is made up of multiple pages, you can navigate it by using the and buttons at the bottom. You can print the report by pressing the Print button, or save the report to an HTML file by pressing the Save button.

When you've finished viewing the report, press the Close button.

Each report has its own selection criteria and output (charts, graphs and tables) and these are described in detail for each one at the end of the Reports section.

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