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A template file is a set of instructions telling the system how to extract the necessary information from the data that is sent from your PABX (or PABXs).
A sample template is shown here to demonstrate its use. This example is not a complete template and should not be used:
The file consists of a Type, any Options required to pre-process the data before it is useable, and a CallTypes section which holds the information necessary to extract the various call record components from the raw data.
[Type] Section
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