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To configure the Site's properties, simply select it and click on the button, at the top right-hand side of the Sites panel, as shown below:
The following configuration screen will appear:
General PBX properties
All options are described in more detail in the table below:
| Field | Description |
|---|---|
| Name | Simply type the name by which which you would like to identity the site. If there is just one site but more than one telephone system connected, enter the name by which you would like to identify the telephone system here. |
| PBX model | Select the PBX/telephone system you are connecting from the drop-down list provided. Please note that if you added your PBX/Switch when requesting the download, the appropriate interface file (TDT) will have already been provided. |
| Connection method | Select the method by which you are connecting to the PBX/telephone system from the drop-down list provided. |
| Host | Type in the IP address of the system you are connecting to. For a listening connection, this is typically left blank although it can be configured to restrict incoming data from a specific IP address. |
| Port | Enter to port number that the data will be received here. |
| Username | If a username is required, enter the username here. |
| Password | If a password is required, enter the password here. |
| Connection script | Where a connection script is required, you may select from the drop-down list provided. |
| DSN name | Enter the DSN name here. |
| Frequency | Enter the connection frequency here i.e. how often it polls the DSN connection. |
| DB Script | Enter the DB script here. If you are unaware of the DB script required for your particular PBX/Switch, e-mail us at [email protected] and we will provide. |
Options
The site options allows you to keep a local backup of data received, timestamp incoming call records and delay processing of call records. These options are explained in more detail below.
Save a backup of any data recieved from this PBX
By default we save a backup of data received from the PBX. This will allow the data to be quickly reprocessed in the event of a fault. e.g. if your database became corrupt and we had to restore the data, these files would be used.
To save a backup of data, simply type the name of the file where you would like the backup stored.
By default the following is provided {app}\backup\backup-{year}-{month}-{day}.{uiv}
The '{..}' represent the system variables which are explained in more detail in the table below:
| Item | Description |
|---|---|
| app | This variable is the installation path for where TIM Plus is installed. |
| year | This will enter the year the data was captured so that it is easily recognisable later. It can be used to create sub-folders which contain this information or filenames. |
| month | This will enter the month the data was captured so that it is easily recognisable later. It can be used to create sub-folders which contain this information or filenames. |
| day | This will enter the day the data was captured so that it is easily recognisable later. It can be used to create sub-folders which contain this information or filenames. |
| uiv | The UIV represents the unique ID associated to each site. |
Timestamp received data
Some PBXs do not give out the date and time with each call records. Although this is quite rare, this option allows you to timestamp all data received.
Binary data
This is only ever used for PBX's/switches that send the data as binary. e.g. ISDX. When th ebinary data option is ticked, we don't add a newline after each data batch we receive. This prevents data corruption.
Delay processing of received data by { }ms
This is used when the switch/network/PC has a really low connection and TIM Plus needs to wait 'X' milliseconds before it attempts to process the data. This is to ensure that all data is received before processing.