You are viewing an old version of this page. View the current version.
Compare with Current ·
View Page History
Think of the Microsoft Teams platform as one giant PBX. Now imagine hooking that up to a call logging or accounting system, just like you would a traditional PBX. The Teams Connector allows your TIM product to capture peer-to-peer Teams calls & meetings, Microsoft Calling Plan calls (PSTN) and SIP Direct Routing calls.
When you connect your Microsoft Teams tenancy to our TIM Enterprise call logger, you can analyse your Teams calls in the same way as standard phone calls. You can even log alongside your legacy PBX.
During set-up, you'll be redirected to Microsoft's authentication system and asked to grant permission for the TIM application to access your call records. Please ensure the Microsoft account you use has the rights to grant the required permissions.
For full details, click on the lick below.