Filters

The filters option allows you to add one or more filters to the report to allow you to sift through information in more detail. To add a filter, simply choose the relevant filter and press the Add button to add to the report.

Account code

If your telephone system provides the ability to add account codes, you may filter by entering the account code here. If more than one account code needs to be entered, simply comma separate.

The default option is to search for calls where there is an exact match for the account code entered i.e. 'equals', however you do have several other options as shown below:

To add the filter, simply choose the relevant filter and press the Add button to add to the report.

Carrier

The carrier is the tariff table used to cost the call. You can choose to filter all calls by a particular carrier e.g. if you want to check a recent bill from that carrier. Alternatively, you may want to look at all calls not routed over a particular carrier. To do this, simply select 'equals' or 'is not equal to' as shown below:

To add the filter, simply choose the relevant filter and press the Add button to add to the report.

Cost

The cost, if any, incurred by the call (shown in local currency). You can filter by cost to show calls:

• greater than: all calls above the value entered here
• less than: all calls below the value entered here
• equals: calls equal to the value entered here
• is not equal tocalls not equal to the value here e.g. calls that were not free i.e. 0.00