Skip to end of metadata
Go to start of metadata
You are viewing an old version of this page. View the current version. Compare with Current ·  View Page History

Each report has its own set of parameters, specific to each report type, although some parameters are common to all reports.

COMMON PARAMETERS

ParameterDescriptionDefault value
period *Report period
fromdate *From date
todate *To date
fromtimeFrom time
totimeTo time
nameReport title

 

widthWidth of results table (% is provided)100
siteSite to report onBlank implies all sites

CUSTOM REPORT (1)

ParameterDescriptionDefault value

type

Specifies call type from:
'outgoing' or 'all outgoing calls'
'outgoingx' or 'outgoing transfers'
'incoming' or 'all incoming calls'
'answered' or 'answered calls'
'answeredx' or 'answered transfers'
'abandoned' or 'abandoned calls'
'abandonedx' or 'abandoned transfers'
'internal' or 'internal calls'
'feature' or 'pbx feature calls'
Blank implies all call types
fromdurnDuration range start
todurnDuration range end
fromresponseResponse time range start
toresponseResponse time range end
extensionExtension number
fromextnExtension number range start
toextnExtension number range end
extnameExtension name
extngroupExtension group
trunkTrunk number
fromtrunkTrunk number range start
totrunkTrunk number range end
trunknameTrunk name
trunkgroupTrunk group
account **Account code match
cli **Caller ID match
accesscodeSpecifies a trunk access code
lcrSpecifies a Least Cost Route sequence
diallednumber**Dialled number match
destination **Location name match
tariff **Tariff name match
fromcostCost range start
tocostCost range end
orderbySpecifies the field to order result by ('site', 'datetime', 'date', 'time', 'type', 'duration', 'response', 'dayminute', 'dayhalfhour', 'extension', 'extensionname', 'extensiongroup', 'trunk', 'trunkname', 'trunkgroup', 'account', 'cli', 'accesscode', 'lcr', 'diallednumber', 'destination', 'tariff', or 'cost')
sortSpecifies the direction of how to sort the results, where 'up' or 'down' represents ascending or descending orderup

BILLING REPORT(2)

ParameterDescriptionDefault value
extngroup *Extension group name
extension *Extension number
accountcode *Account code
markupMarkup per call (% is provided)0
surchargeSurcharge per call (no currency symbol)0

ORGANISATION DRILL-DOWN (3)

ParameterDescriptionDefault value
extngroupExtension group name
liveTrue or False - enables/disables hyperlinksfalse

TRUNK BUSY(4)

ParameterDescriptionDefault value
trunkgroupTrunk group
trunkTrunk number
diallednumber **Dialled number0
destination **Destination name

CALL GEOGRAPHY ANALYSIS (5)

ParameterDescriptionDefault value
extensionExtension number
extngroupExtension group
trunkTrunk number
trunkgroupTrunk group

TOP CALLS REPORT (6)

ParameterDescriptionDefault value
incomingonlyTrue or False - specifies incoming calls only
outgoingonlyTrue or False - specifies outgoing calls only
extensionExtension number
extngroupExtension group
order'duration' or 'cost'cost
topxTopmost number of calls from selection50
liveTrue or False - enables/disables hyperlinksfalse

INCOMING CALL ANALYSIS (7)

ParameterDescriptionDefault value
extensionExtension number
extngroupExtension group
trunkTrunk number
trunkgroupTrunk group
noxfersTrue or False - includes or excludes transferred calls
rowheightSpecifies height of each row in table18
daystartSpecifies starting half-hour of working day15
dayendSpecifies ending half-hour of working day37
coldaylightColour RRGGBB of daytime's light shadeFFFFEC
coldaydarkColour RRGGBB of daytime's dark shadeFFD7C4
colnightlightColour RRGGBB of night-time's light shadeF0F0FF
colnightdarkColour RRGGBB of night-time's dark shadeE0E0FF
reversehoursTrue or False; True specifies 00:00 at top of report, to 23:59 at bottomfalse
viewstartStarting half-hour of view (ignores earlier)1
viewendEnding half-hour of view (ignores later)48

 

FREQUENT NUMBERS (8)

ParameterDescriptionDefault value
diallednumber **Specifies dialled digits
extngroupExtension group
minfrequencySpecifies minimum frequency of a dialled number to feature in the results2
orderbySpecifies order of results, either 'number of calls', 'duration', 'cost'cost

* Indicates a mandatory field.

** It is provided.

Example usage

http://192.168.0.1:8080/rhdl.exe?reportid=1&period=thisyear&extension=7095&sortby=cost

 

Labels: