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To run a report on demand, click on the Reports tab and select the report you want to run from the Type list at the left-hand side of the screen, as shown below:


A new window will open, where you can set the parameters of your report. If you do not want to change any of the default settings, click on the Finish button, as shown below:


If you want to change any of the report's parameters, refer to relevant page in the list below:

When you are ready to run the report, click on the Run now button, as shown below:


When the report has finished, its results will open in a new browser window.

If the results window does not appear after running your report, it may be because your browser is using a pop-up blocker. You should disable pop-up blocking for the TIM Plus web address.

The example below shows a Call Analysis report in Web format:


 

 

 

To run a report, simply select the report you'd like to run from the Report type list, then decide the entity you would like to report on and the format you would like the report run to and click on the Run now button at the top right hand side of the screen, as shown below:

Run now button

If you do not choose an entity, the report will run for all entities that you have access to i.e. all entities below you in the directory. You can simply click-thru on Web reports to drill down.

If you want to filter the results or add options, simply select these as just described before clicking the Run now button.

Run report panels
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