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These instructions help you configure your Siemens HiPath 4000 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type
  TIM Enterprise establishes a TCP connection to this PBX.

Support Files
  Siemens HiPath 4000.TDT
  Siemens HiPath 4000.TDS
Required Tasks
  Configure the SMDR output
  Configure TIM Enterprise

Configuring your SMDR output

By default, the SMDR output of a Siemens HiPath 4000 phone system is not enabled. For information about how to configure the output for incoming, outgoing and internal calls, contact your system maintainer.

Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Siemens HiPath 4000:

  1. Click on the Directory tab.
  2. Choose the PBX object you want to configure and click Properties.
  3. A new window will open. In the General tab, select Siemens HiPath 4000 from the Data format list and tick the Keep a local backup of data box, as shown below:

  4. In the Connection tab, select Establish TCP connection to PBX from the Connection method list.
  5. In the Host field, enter the IP address of your Mitel 3300.
  6. In the Port field, enter 1752.
  7. Leave the Username and Password fields blank.
  8. In the IP script field, select Mitel from the drop-down list.
  9. Click on the Save button to apply the settings.


 

 

 

These instructions should assist in configuring your Siemens HiPath 4000 to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.

Connection information Description
Connection type IP
IP method TCP/IP connection: The Siemens HiPath 4000 sends SMDR information via TCP/IP on a TCP port. TIM Enterprise will connect to the IP address of Siemens HiPath 4000.

For your SMDR configuration, you will need to speak to your system maintainer to enable SMDR output.

Configuring TIM Enterprise

Below you will find steps on how to configure TIM Enterprise to connect to your Siemens HiPath 4000 to receive SMDR:

  1. Browse to TIM Enterprise as normal and login with your credentials.
  2. Click on the Directory tab.
  3. Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Siemens HiPath 4000'.
  4. Left-click on it and select Properties.
  5. From the General settings tab select Siemens HiPath 4000 from the PBX model list.
  6. Siemens HiPath 4000
  7. In the Connection tab select Establish TCP connection to PBX from the Connection method list.
  8. In the Host field enter in the IP Address of your Siemens HiPath 4000 e.g. 192.168.1.1.
  9. In the Port field enter in 9000.
  10. Leave the Username and Password fields blank.
  11. In the IP script field select Generic Simple.
  12. Finally, click on the Save button.
  13. Siemens HiPath 4000
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