Avaya EuroGeneris

These instructions should assist in configuring your Avaya EuroGeneris to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.

Connection information	Description
Connection type	Serial Output: As the Avaya EuroGeneris sends CDR information via a serial connection which is located on Avaya EuroGeneris unit itself, you will need to directly connect a serial cable from the Avaya EuroGeneris to the PC that NetPBX is installed and running on.
Cable configuration	Null-mode/Crossover or Straight-through. Please check your Avaya EuroGeneris manual.

Configuring CDR

The Avaya EuroGeneris has multiple outputs for CDR. To configure the CDR output you need to speak to your system maintainer. You need to inform them that the CDR output should be set to customized and the format should be Format 5 rows 80 columns.

Configuring TIM Enterprise

Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Avaya EuroGeneris:

Browse to TIM Enterprise as normal and login with your credentials.
Click on the Directory tab.
Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Avaya EuroGeneris'.
Left-click on it and select Properties.
From the General settings tab select your Avaya EuroGeneris family PBX model from the list.

In the Connection tab select No connection required from the Connection method list.
Finally, click on the Save button.