Alcatel OmniPCX Enterprise

These instructions help you configure your Alcatel OmniPCX Enterprise phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Enterprise establishes a serial connection with this PBX.

Support Files

  Alcatel OmniPCX Enterprise.TDT
  Alcatel OmniPCX Enterprise.TDS

Required Tasks

  Configure the SMDR output
  Install NetPBX
  Configure TIM Enterprise

Configuring your SMDR output

Follow the instructions below to configure the SMDR output via a serial connection. These instructions are taken from the Alcatel OmniPCX Enterprise manual:

Using Telnet, connect to the IP address of your Alcatel OmniPCX Enterprise and follow the steps below:

1. Applications (Enter)
2. Accounting (Enter)
3. Review/Modify (Enter)
4. All Instance (F1)
5. Realtime ticket Output: Set this to ethernet. Note that if you don't have an appropriate license, you may only select V24 (serial) here.
6. Save changes and exit.

Below is an example of the data output from an Alcatel OmniPCX Enterprise:

Installing NetPBX

If your Alcatel OmniPCX Enterprise has been configured to send SMDR data via a serial connection, you first need to install the NetPBX software to collect the data from the serial port and send it to TIM Enterprise. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

1. Click on the Directory tab.
2. Choose the PBX object you want to configure and click Properties.
3. A new window will open. In the General tab, select Alcatel 4400e from the Data format list and tick the Keep a local backup of data box, as shown below:
   
   
   
4. In the Connection tab, select No connection required from the Connection method list.
5. Click on the Save button to apply the settings.
   
   
   

These instructions should assist in configuring your Alcatel OmniPCX Enterprise to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.

Configuring your SMDR

Below you will find instructions from the Alcatel OmniPCX Enterprise manual on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Enterprise manual:

Connect to your PBX via telnet and follow the steps below:

1. Applications (Enter)
2. Accounting (Enter)
3. Review/Modify (Enter)
4. All Instance (F1)
5. Realtime ticket Output: Set this to ethernet. Note that if you don't have appropriate license, you can only select V24 (serial) here.
6. Save changes and exit

The table below presents a summary of data output from Alcatel:

Configuring TIM Enterprise

Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Alcatel OmniPCX Enterprise:

1. Browse to TIM Enterprise as normal and login with your credentials.
2. Click on the Directory tab.
3. Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Alcatel OmniPCX Enterprise'.
4. Left-click on it and select Properties.
5. From the General settings tab select Alcatel OmniPCX Enterprise from the PBX model list.

6. In the Connection tab select Establish TCP connection to PBX from the Connection method list.
7. In the Host field enter the IP Address of your Alcatel OmniPCX Enterprise.
8. In the Port field enter in 2533.
9. Leave the Username and Password fields blank.
10. In the IP script field select Alcatel OmniPCX Enterprise from the drop-down list.
11. Finally, click on the Save button.