Configuring a Site

Overview

PBX

Options

Inactivity

LCR

Tariff

Alarms

Overview

To configure a site, go to the Directory screen, select the site you wish to configure and click on thePropertiesbutton at the top right corner of the panel, as shown below:

The following configuration screen will appear:

All the tabs in the above window will be explained below.

PBX

The properties displayed under the PBX tab will vary in accordance with the connection method supported by your telephone system. Please refer to the Connecting to your PBX section above for detailed information about each particular PBX model.

For some telephone system you may need to download the PBX interface file from your Download area on the Gateway.

Please see below a description of all properties according to the connection method used:

All connection types

Field	Description
Name	Simply type the name by which which you would like to identity the site. If there is just one site but more than one telephone system connected, enter the name by which you would like to identify the telephone system here.
PBX model	Select the PBX model from the drop-down list provided.
Connection method	From the drop-down list, select the connection method supported by your phone system.

Listening Connection

Field	Description
Host	Leave this blank although it can be configured to restrict incoming data from a specific IP address.
IP address	Enter to port number used by the phone system to send the CDR data.

Active Connection

Field	Description
Host	Type in the IP address of the PBX system you are connecting to.
IP address	Enter a port number for the call logger to connect to the phone system.
Username	If your phone system requires authentication, enter the username here.
Password	If your phone system requires authentication, enter the password here.

FTP Transfer

Field	Description
Username	Enter the username created for the FTP transfer.
Password	Enter the password created for the FTP transfer.

DSN Connection

Field	Description
DSN name	Enter the DSN name here.
Frequency	Enter the connection frequency here; i.e. how often it polls the DSN connection.
DB Script	Enter the DB script here. If you are not sure which DB script is required for your particular PBX, you can e-mail us at [email protected] and we can provide the correct file.

Radius Connection

Field	Description
Client IP	Enter the IP address of the device that sends the RADIUS events .
Secret	Enter the RADIUS authentication.

SysLog Connection

Field	Description
Client IP	Enter the IP address of the device that sends the SYSLOG events.

Options

The Options tab enables you to keep a local backup of data received, timestamp incoming call records and delay processing of call records. These options are explained in more detail below.

Save a backup of any data recieved from this PBX

By default, we save a backup of the data received from the PBX in case this requires to be reprocessed at a later stage (e.g. your database becomes corrupt or someone accidentally deletes calls from the system).

To save a backup of the CDR data, type the location of the folder you want to store the files; by default, the following is provided {app}\backup\backup-{year}-{month}-{day}.{uiv}. The {..} represent the system variables which are explained in more detail in the table below:

Item	Description
app	This variable is the installation path for where TIM Plus is installed.
year	This will enter the year the data was captured so that it is easily recognisable later. It can be used to create sub-folders which contain this information or filenames.
month	This will enter the month the data was captured so that it is easily recognisable later. It can be used to create sub-folders which contain this information or filenames.
day	This will enter the day the data was captured so that it is easily recognisable later. It can be used to create sub-folders which contain this information or filenames.
uiv	The UIV represents the unique ID associated to each site.

Timestamp received data

Some PBXs do not always output the date and time for the call records. This option allows you to timestamp all data received.

Binary data

This option is used only for PBXs that send the data in binary format (e.g. ISDX telephone system). When the Binary dataoption is ticked, we don't add a new line after each data batch we receive. This prevents data corruption.

Delay processing of received data by { }ms

This option is used when the switch/network/PC has a really slow connection and TIM Plus needs to wait x milliseconds before it attempts to process the data. This is to ensure that all data is received before processing.

To configure the Site's properties, simply select it and click on the Properties button, at the top right-hand side of the Sites panel, as shown below:

The following configuration screen will appear:

In the next pages, all the tabs of the above window are explained.