SwyxWare

These instructions should assist in configuring your SwyxWare to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.

Configuring your SMDR

By default the CDR information is output to a file. This will need to be changed so the CDR data is outputted to a specific file and specific destination. To do this you will need to have access to the SwyxWare Administration tool. Below you will see the steps to configure the SwyxWare to output the CDR file:

1. Login to your SwyxWare Administration tool.
2. Right-click on the Swyx server you want to configure and click on the Properties button.
3. Now, you should be able to see the properties window, click on the Call Detail Records tab.
4. Click on the Call Detail Records into Text File radio button.
5. In the Save to Folder field enter in the following: \program files\tri-line\tim plus\spool\. If you are using a mapped driver enter in the driver letter.
6. In the File Name field enter the following: data.{sitecode}. You can check the site code by browsing to TIM Plus, click on the Directory tab and hover over the site and the site code will appear.
7. Click on the OK button and close the SwyxWare Administration tool.

Below, you can find an example of the SwyxWare Administration properties window:

Configuring TIM Plus

Below you will find steps on how to configure TIM Plus to listen for SMDR data from your SwyxWare:

1. Browse to TIM Plus as normal and login with your credentials.
2. Click on the Directory tab.
3. Click on the site configured during the setup wizard and click Propertiesor create a new site and click Properties.

4. Within the Site Properties window, select SWYX V6 from the PBX model drop-down list.
5. In the Connection method field select No connection required from the drop-down list.
6. Finally, click on the Save button.