Alcatel OmniPCX Office

These instructions help you configure your Alcatel OmniPCX Office phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Plus establishes a serial connection with this PBX.

Support Files

  Alcatel OminPCX Office.TDT
  Alcatel OminPCX Office.TDS

Required Tasks

  $paramRequiredTask1

Configuring your SMDR

Below you will find instructions on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Office manual:

Alcatel-Lucent OmniPCX Office Communication Server supports two types of call metering:

• V24 metering supports V24 printing for all call metering tickets.
• IP metering supports IP printing for call metering tickets originating from a 3rd party application (Business or Hotel) via an IP connection.

The type of metering must be specified when the Office Link driver is installed. The driver can be installed in one of two modes: hotel or metering. You can use the OMC Counting function to specify the type of call metering for hardcopy printouts.

To set printing options for call metering tickets, please follow the steps below:

1. Open the Counting function window in the OMC console and select the Accounting Printouttab.
2. Select the metering type from the drop-down box:  Ext. Accounting Activation IP or Ext. Accounting Activation V24 , and ensure that the associated checkbox is checked.
3. When finished, click OK.

The table below presents a summary of data output from Alcatel:

Serial output

Installing NetPBX

If your Alcatel OmniPCX Office has been configured to send SMDR data via a serial connection, you will first need to install NetPbx software to collect the data from the serial port and send it to Tim Plus. For setup instructions, click on the link below:

Install and configure NetPbx

Configuring TIM Plus

Once NetPbx is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

1. Click on the Directory tab.
2. Select the site configured during the setup and click Properties
3. Within the Site properties window, select Alcatel OmniPCX Officefrom the PBX model drop-down list.
   
   
4. In the Connection method field, select No connection required from the drop-down list.
5. Click on the Save button to apply the changes.

IP output

Alcatel Office Link Driver

If your Alcatel OmniPCX Office has been configured to send SMDR data via IP, you will first need to install the Alcatel Office Link Driver to output the data.

For information on how to install the Alcatel Office Link Driver, please refer to the Alcatel OmniPCX Office manual.

Setting up a DSN connection for TIM Plus

To get TIM Plus to work with the Alcatel Office Link Driver, you will need to setup a DSN connection . Below you will find instructions on how to do this within Microsoft Windows:

1. Click on Windows Start.
2. Click on Control Panel.
3. Double click on Administrative Tools icon.
4. Double click on Data Sources (ODBC)icon.
5. Click on the System DSN tab.
6. Click on the Add button.
7. Select Native from the list and click Finish.
8. In the Name field enter: TIM Plus - Alcatel OHL.
9. In the Database name field enter: Native .
10. Click on the OK button and then again to close the window.

Now you will be able to see the TIM Plus - Alcatel OHL in the System DSNlist.

An example of ODBC setup is shown below:

Configuring TIM Plus

Once the DSN connection has been setup, log on to TIM Plus as usual and apply the following settings:

1. Click on the Directory tab.
2. Select the site configured during the setup wizard and click Properties.
   
   
3. Within the Site Properties window, select Alcatel OmniPCX Office from the PBX model drop-down list.
4. In the Connection method field select Connect to a system DSN from the drop-down list.
5. In the DSN name field select TIM Plus - Alcatel OHL from the drop-down list.
6. In the Frequency field enter in 5. This will check for data every five seconds.
7. In the DB script field select Alcatel OmniPCX Office OHL from the drop-down list.
8. Click on the Save button to apply the settings.
   
   
   

These instructions should assist in configuring your Alcatel OmniPCX Office to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.

Configuring your SMDR

Below you will find instructions on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Office manual:

Alcatel-Lucent OmniPCX Office Communication Server supports two types of call metering:

• V24 metering supports V24 printing for all call metering tickets.
• IP metering supports IP printing for call metering tickets originating from a 3rd party application (Business or Hotel) via an IP connection.

The type of metering must be specified when the Office Link driver is installed. The driver can be installed in one of two modes: hotel or metering. You can use the OMC Counting function to specify the type of call metering for hardcopy printouts.

To set printing options for call metering tickets, please follow the steps below:

1. Open the Counting function window in the OMC console and select the Accounting Printout tab.
2. Select the metering type from the drop down box, Ext. Accounting Activation IP, or Ext. Accounting Activation V24 and ensure that the associated checkbox is checked.
3. When finished, click OK.

Alcatel Office Link Driver

For the installation of the Alcatel Office Link Driver please refer to its manual.

Setting up a DSN connection for TIM Plus

You will need to setup a DSN connection for TIM Plus to work with the Alcatel Office Link Driver. Below you will find instructions on how to do this within Microsoft Windows:

1. Click on Windows Start.
2. Click on Control panel.
3. Double click on Administrative tools icon.
4. Double click on Data Sources (ODBC) icon.
5. Click on the System DSN tab.
6. Click on the Add button.
7. Select Native from the list and click Finish.
8. In the Name field enter: TIM Plus - Alcatel OHL.
9. In the Database name field enter: Native.
10. Click on the OK button and then again to close the window.

Now you will be able to see the TIM Plus - Alcatel OHL in the System DSN list.

An example of ODBC setup is shown below:

The table below presents a summary of data output from Alcatel:

Configuring TIM Plus

Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Alcatel OmniPCX Office:

1. Browse to TIM Plus as normal and login with your credentials.
2. Click on the Directory tab.
3. Click on the site configured during the setup wizard and click Properties or create a new site and click Properties.

4. Within the Site Properties window, select Alcatel OmniPCX Office from the PBX model drop-down list.
5. In the Connection method field select Connect to a system DSN from the drop-down list.
6. In the DSN name field select TIM Plus - Alcatel OHL from the drop-down list.
7. In the Frequency field enter in 5. This will check for data every five seconds.
8. In the DB script field select Alcatel OmniPCX Office OHL from the drop-down list.
9. Finally, click on the Save button.