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How it works
By adding one of our supported voice recording options, it is possible to store the audio recording of every telephone call that TIM Plus processes.
Which option you choose depends on what type of telephone calls you want to record. In most cases, the recording equipment is placed between your telephone system and your telephone lines (channels) and any phone call that passes it is intercepted, recorded, then sent to TIM Plus for attachment to the logged call.
The voice recording option will allow you to set-up the integration of your Magic box with the call logger.
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