Accessing the system

Tip
The TIM Professional application runs on a centralised machine within your network, but and due to its in-built web server, it can also be accessed via a standard web browser from any other PC on your network.

To start the TIM Professional, locate the application name in the 

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Label All Programs

list in the Windows Start menu Menu or click on the desktop icon.

During startupstart-up, various checks are being carried out, along with a success indicator for each. If one of these checks fails, the system will pause, allowing you to take remedial action. In the instance of a system startup start-up error, you are advised to contact our Technical Support team.

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After the system has started, the Call View screen is displayed. If this is the first time you are running the application, this screen will be empty, as shown below:

If the application has started successfully, the the Call View screen will be displayed, as shown below:

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Warning
As TIM Professional runs as an application, therefore you need to ensure the program is running at all times in order to log all SMDR data.