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The TIM Professional runs as an application, therefore you need to ensure the program is running at all times in order to log all SMDR dataapplication runs on a centralised machine within your network, and due to its in-built web server, it can also be accessed via a standard web browser from any other PC on your network. |
To start the TIM Professional application, click on the desktop icon or locate it locate the application name in the
list
from in the Windows Start
menuMenu or click on the desktop icon.
During startupstart-up, various checks are being carried out, along with a success indicator for each. If one of these checks fails, the system will pause, allowing you to take remedial action. In the instance of a system startup start-up error, you are advised to contact our Technical Support team.
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After the system has started, the Call View screen is displayed. If this is the first time you are running the application, this screen will be empty, as shown below:
If the application has started successfully, the the Call View screen will be displayed, as shown below:
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<p>To start TIM Professional, click on the <span class="reference">TIM Professional</span> icon in the Start
menu group named <span class="reference">'Call Logger'</span>.</p>
<p>During start-up,
various checks are carried out, along with a success indicator for
each. If one of these checks fails, the system pauses to allow you
to take remedial action. In the case of a system start-up error you
are advised to contact your software vendor.</p>
<p>The system has
successfully started up when the <span class="reference">Call View</span> screen is displayed,
containing a list of the calls the system has previously received.
If this is the first time you are running the system, there will be
no calls in the Call View, as shown below:</p>
<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_professional/call_view_no_calls.png" alt="Call View" />| Warning |
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As TIM Professional runs as an application, you need to ensure the program is running at all times in order to log all SMDR data. |