Accessing the system

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The TIM Professional runs as an application, therefore you need to ensure the program is running at all times in order to log all SMDR dataapplication runs on a centralised machine within your network, and due to its in-built web server, it can also be accessed via a standard web browser from any other PC on your network.

To start the TIM Professional application, click on the desktop icon or locate it locate the application name in the 

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Label All Programs

list  from in the Windows Start menuMenu or click on the desktop icon.

During startupstart-up, various checks are being carried out, along with a success indicator for each. If one of these checks fails, the system pauses to allow will pause, allowing you to take remedial action. In the case instance of a system startup start-up error, you are advised to contact your software vendorour Technical Support team.

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The system has successfully started up when the Call View screen is displayed, containing a list of the calls the system has previously received. If this is the first time you are running the system, there will be no calls in the Call View, as shown below:

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After the system has started, the Call View screen is displayed. If this is the first time you are running the application, this screen will be empty, as shown below:

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Warning
As TIM Professional runs as an application, you need to ensure the program is running at all times in order to log all SMDR data.