<a id="Overview"></a>

Overview

Channels are system objects representing your telephone lines. When you first configure TIM Plus, your channels are automatically harvested from the data received from the phone system, into a folder named Discovered Channels. The properties of each channel can be edited afterwards, and channels can also be organised subsequently into new channel groups, if preferred.

<a id="Finding a channel"></a>

Finding a channel

To locate a channel in the Directory, select the Directory tab and click on the Find button at the top-right corner of the Contents panel, as shown below:

In the new window that opens, enter the name or ID of the channel you are looking for, then click on the Search button. The results will appear in the same window, as shown below:

<a id="Adding a channel"></a>

Adding a channel

To manually add a channel to the system, click on the Directory tab and select the group where you want the new channel to be added, then click on the Add new button at the top-right corner of the Contents panel:

A new window will open, allowing you to configure the properties of the channel:

Once you have configured the properties of the channel, click on the Add button, as shown below:

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Editing a channel's properties

To edit the properties of a channel, select it and click on the Properties button at the top-right corner of the Contents panel:

A new window will open, allowing you to edit the properties of the channel. Click Save to apply the changes.

<a id="Moving a channel between two groups"></a>

Moving a channel between two groups

Follow the steps below to move a channel from one group to another.

1. Click on the Directory tab and select the group which contains the channel you want to move.
2. Select the channel, by ticking the box alongside it. The top-left panel of the screen will temporarily change to a Move items panel containing the selected channel.
   

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3. Next, select the destination group that you want the channel to be moved into, and click on the  Move button.

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Deleting a channel

To delete a channel from the system, select it and click on the Properties button at the top-right corner of the Contents panel:

In the Channel properties window that will open, click on the Delete button to remove the channel from the Directory; a confirmation will be required, to prevent channels being deleted accidentally.