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Field | Description |
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Name | The name by which you want your site to be identified. |
PBX model | The name of your telephone system. |
Connection method | The connection method used by your telephone system to provide call logging data. |
For listening connections
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Field | Description |
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Host | Specify the IP address of your PBX to only allow data to be sent from that address. You may leave this field blank to accept data from any IP address. |
Port | The port number that TIM Plus should listen on for call logging data. |
For active connections
Screenshotmacro |
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Border | false |
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URL | /download/attachments/4817202/active_connection.png |
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Field | Description |
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Host | The IP address of the telephone system. |
Port | The port number that your telephone system listens on. |
Username | The username required to log in to your telephone system, if applicable. |
Password | The password required to log in to your telephone system, if applicable. |
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Field | Description |
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Username | The username of the FTP account on your telephone system. |
Password | The password of the FTP account on your telephone system. |
For DSN
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connections
Screenshotmacro |
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Border | false |
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URL | /download/attachments/4817202/dsn_connection.png |
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Field | Description |
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DSN name | The name of the system DSN connection to use when connecting to your telephone system's database. |
Frequency | The frequency, in seconds, of the checks that TIM Plus makes when connecting to the database to determine if new data is available. |
DB Script | The database script that TIM Plus uses when checking for new data. |
For RADIUS connections
Screenshotmacro |
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Border | false |
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URL | /download/attachments/4817202/radius_connection.png |
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Field | Description |
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Client IP | The IP address of your telephone system responsible for sending RADIUS packets. |
Secret | The secret key used in RADIUS authentication between TIM Plus and your telephone system. |
For SysLog connections
Screenshotmacro |
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Border | false |
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URL | /download/attachments/4817202/syslog_connection.png |
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Field | Description |
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Client IP | The IP address of your telephone system responsible for sending SysLog events to TIM Plus. |
Info |
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For detailed information about connecting to all makes/models of PBX, refer to the Connecting to your PBX section. |
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To enable backups, tick the
Referencemacro |
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Label | Save a backup of any data received from this PBX |
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box and enter the location of the folder you want to store the files in. The default path is
{app}\backup\backup-{year}-{month}-{day}.{uiv} and can contain dynamic variables, as detailed below:
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The
tab allows you to
enter administer any
LCR (Least Cost Routingleast cost routing (LCR) codes
used you may use to route
your calls
:via different carriers. Screenshotmacro |
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Border | false |
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URL | /download/attachments/4817202/sites_lcr.png |
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To add an LCR code, enter the number it in the LCR digits field and select the route it takes its associated tariff table from the drop-down list, as shown above.
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To remove an LCR code, click on the icon alongside the codeit.
Tariff
The
tab allows you to select
the a default tariff table
you want to use
to cost calls for when costing calls made by users from this site.
Screenshotmacro |
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Border | false |
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URL | /download/attachments/4817202/site_tariff.png |
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Info |
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By default, TIM Plus is supplied with a standard |
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tariff table for the country of installation, which |
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includes details of national, international and mobile/cellphone dial codes. Bespoke tariffs can also be provided on request. |
Alarms
In order to monitor specific events on the system, TIM Plus gives you the option to set up alarms that trigger when certain criteria are met, e.g. when calls above a certain duration are made, when specific numbers are dialled or when defined cost-TIM Plus can send e-mail alerts when calls whose properties match certain criteria have happened, such as calls above a particular duration, calls to specific phone numbers, or when user-defined cost thresholds are exceeded.
Screenshotmacro |
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Border | false |
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URL | /download/attachments/4817202/sites_alarms.png |
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Dialled number alarm
Alarms An alarm can be set to activate activated when a part full or full partial number is dialled. If you want to To add a series of full or partial numbers, you can separate each entry one with a comma, as shown above. Acceptable formats include: An example might be
Keywordmacro |
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Label | 00, 020, 020726526, 02072652600 |
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.
Cost alarm
An alarm can be set to activate activated when a call exceeds a pre-set cost. Note that the cost will relate to the local currency, e.g. in the screenshot above, the
would be £5 in UK, €5 in Europe or US$5 in USA.specific cost.Duration alarm
An alarm can be activated when a call exceeds a predetermined duration, measured specified in seconds.
Missed call alarm
An alarm for E-mail notifications of missed calls can also be set up on the systemactivated, by ticking the box Enable missed call alarms for this site option.
Delivering the alarm notification
To receive an e-mail notification from TIM Plus for about any of the above mentioned aforementioned alarms, type enter the address of the e-mail address recipient in the text box provided, as shown above. To send the alarm to more than one e-mail address; to send alerts to multiple email addresses, separate each entry one with a commasemicolon.