TIM Plus can be configured to raise an alert when particular events occur on whilst the system is running. The alerts can be saved to a log file on the local disk or sent out as an email notification. The table below describes the type of alerts generated in emitted from TIM Plus:
| Alert | Description |
|---|---|
| Critical | A critical alert notifies you of any events that are detrimental to the system, e.g. database failure. |
| Warning | A warning alert notifies you of any non-critical events that have occurred on the system, e.g. you have exceeded your license limit. |
| Information | An information alert notifies you of any system events that have occurred on the system, e.g. if the application service has been restarted. |
| Voice audit | A voice audit An alert that notifies you of any system alerts related to your progress during call recording device, e.g.operations |
| AuditA audit alert notifies of | Provides very detailed information about ongoing system events, primarily used for fault-finding |
To send an alert as a notification email, enter the email address in the text box alongside each type of alert, as shown below:
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