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TIM Plus can be configured to raise an alert when particular events occur on whilst the system is running. The alerts can be saved to a log file on the local disk or send out sent as an email notification. The table below describes the type of alerts generated in emitted from TIM Plus:

AlertDescription
CriticalA critical alert notifies you of any events that have occurred, which are detrimental to the system, e.g. database failure.
WarningA warning alert notifies you of any non-critical events that have occurred on the system, e.g. you have exceeded your license limit.
InformationAn information alert notifies you of any system events that have occurred on the system, e.g. if the application service has been restarted.
Voice audit An alert that notifies you of progress during call recording operations
Audit Provides very detailed information about ongoing system events, primarily used for fault-finding

To send any of the alerts type an alert as a notification email, enter the email address in the text box alongside each type of alert, as shown below.:

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By default, the alerts are also outputted to a log file, using the following dynamic variables to define the path of the folder that where the files will be stored in: {app}\logs\{year}\{year}-{month}-{day}. The dynamic variables used to define the path are explained in the table below:

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