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Delivery methodDescription

E-mail

  • Enter the e-mail address that you want the report to be delivered to
  • If you want the report to be e-mailed to more than one person, separate each address using the ; symbol.

File
  • Type the full filename, including folder, of the location that you want the report to be saved as, e.g. C:\My Reports\My Call Analysis.html
  • The filename can include the following variables:

 

VariableDescription
Keywordmacro
Label{year}
The current year
Keywordmacro
Label{month}
The current month
Keywordmacro
Label{week}
The current week number
Keywordmacro
Label{day}
The current day of the month
Keywordmacro
Label{hhmmss}
The time that the report ran, in a compact hours, minutes and seconds format.
Keywordmacro
Label{name}
The name given to the report
Keywordmacro
Label{uiv}
A unique numeric report identifier
  
  
  
  
  

 

 

  • To save the report on to a shared network drive, please check our Knowledgebase for instructionsshare, specify the filename using a UNC path. You must ensure that the user account running the TIM Plus service has access privileges to write to the file you have specified.

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Schedule now

When you have configured all of the scheduling parameters, click on the Schedule now button to save the report's definition.

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Notice that your newly-scheduled reports are now listed in the Scheduled reports panel at the bottom of the screen, as shown below:

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Info

The properties of a scheduled reports are web user specific, and can be seen or edited only by the web user that initially added the report in the system.

HTML
<a id="Editing a scheduled report"></a>

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To edit a scheduled report, select the report you want to configure it from the Scheduled reports panel, and click on the Properties button, as shown below:

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Click on the links below for details on of how to configure these parameters:

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To delete a scheduled report, select the report you want to delete it from the Scheduled reports panel and click thethe Delete button, as shown below:

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