The
panel offers a rapid way to locate specific calls in the central database, as an alternative to running a full call report. You can refine your search results by using the filters described below:
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URL | /download/attachments/4817127/quick_call_search_1.png |
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Call type
This filter allows you to define the type of call you want your search results to cover, e.g. incoming, outgoing, internal etc. To include all types of call, set this to All call types.
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URL | /download/attachments/4817127/search_exmpl_1.png |
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URL | /download/attachments/4817127/search_exmpl_2_1.png |
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URL | /download/attachments/4817127/search_exmpl_3.png |
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URL | /download/attachments/4817127/search_exmpl_4.png |
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URL | /download/attachments/4817127/search_exmpl_5.png |
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Having chosen a specific site, you can limit the search results to a specific user group within that site , by selecting it from the drop-down list.
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URL | /download/attachments/4817127/search_exmpl_6.png |
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URL | /download/attachments/4817127/search_exmpl_7.png |
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URL | /download/attachments/4817127/search_exmpl_8.png |
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To close the search results and return to the Most Recent Callsrecent calls panel, click on the Back to recent calls link, at the top-right corner of the panel.
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