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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
By default, the SMDR output in the Avaya Meridian Option CDR output Series is disabled. You will need to speak to your system maintainer to have this enabled . They will need to enable CDR output for incoming, outgoing and internal calls. In addition to this for incoming calls they will need to enable CLI informationAdditionally, CLI, DNIS information, response time information and abandoned calls should be enabled for incoming calls.
You will need to configure one of the 'TTY' ports
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Using the following commands, configure each option as shown below:
1. Enable CDR (command: LD 21)
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Baud = 1200; data Data bits = 8; parity Parity = None; stop Stop bits = 1; flow Flow control = DTR/RTS Use CDR format #511 #511 (Meridian / SL1-X11) or #526 #526 (CS 1000 Rel 4+ / Meridian 1). |
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<p>These<a instructions should assist in configuring your Aastra BP to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output: </b> Avaya Meridian Option Series PBX sends CDR information via a serial connection. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Straight-through. </td> </tr> </tbody> </table> <h2>Configuring your CDR</h2> <p>By default, the Avaya Meridian Option CDR output is disabled. You will need to speak to your system maintainer to have this enabled. They will need to enable CDR output for incoming, outgoing and internal calls. In addition to this for incoming calls they will need to enable CLI information, DNIS information, response time information and abandoned calls.</p> <p>You will need to configure one of the 'TTY' ports on the Avaya Meridian Option Series to output CDR information. You will then need to connect the serial cable from the 'TTY' port to the PC that NetPBX is installed and running on.</p> <p>The sections below document where to go to. Required entries are highlighted.</p> <h4>1. Enable CDR (command: LD 21)</h4> <img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_1.png" alt="Avaya Meridian Option Series" /> <h4>2. Port Setup (command: LD 22)</h4> <img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_2.png" alt="Avaya Meridian Option Series" /> <h4>3. CDR Format (commands: LD 22; LD 17)</h4> <img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_3.png" alt="Avaya Meridian Option Series" /> |
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NOTE: CDR output port values, from above: Baud = 1200; data bits = 8; parity = None; stop bits = 1; flow control = DTR/RTS Use CDR format #511 (Meridian / SL1-X11) or #526 (CS 1000 Rel 4+ / Meridian 1). |
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<h2>Configuring TIM Plus</h2> <p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Avaya Meridian M2250:</p> <ol> <li>Browse to TIM Plus as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/avaya_meridian_4.png" alt="Avaya Meridian Option Series" /> <li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Avaya Meridian Option</span> from the <span class="reference">PBX model</span> drop-down list.</li> <li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> </ol> id="Install NetPBX"></a> |
Installing NetPBX
The Meridian sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the netpbx software. For setup instructions, click on the link below:
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<a id="Configure TIM Plus"></a> |
Configuring TIM Plus
Once NetPBX is configured and collecting data, log in to TIM Plus and perform the steps below:
- Click on the tab.
- Choose the site you want to configure and click .
Screenshotmacro Border false URL /download/attachments/4817076/avaya_meridian_4.png - In the Site Properties window, select Avaya Meridian from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the button to apply the settings.