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- Log in to your Avaya INDeX through a terminal.
- Select option 1 for Reports.
- Select option 2 for Set up SMDR.
- Configure the SMDR options as shown below:
Screenshotmacro Border false Shadow false URL /download/attachments/4817072/avaya_index_1.png - Press the Reports menu. key to return to the
- Select option 5 for Start Logs/DECT.
- Use the arrows keys to select the port you intend to use for the SMDR output.
- Enable the SMDR and Event or
option, depending on the version of your PBX.Keywordmacro Label SMDR
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The Avaya INDeX phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the NetPBX netpbx software. For setup instructions, click on the link below:
HTML |
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<a id="Configure TIM Plus"></a> |
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- Click on the tab.
- Choose the site you want to configure and click .
Screenshotmacro Border false URL /download/attachments/4817072/avaya_index_2.png - In the Site Properties window, select Avaya INDeX v7 from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the button to apply the settings.