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<p>These instructions should assist in configuring your Mitel SX2000 to 
work with TIM Enterprise. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd"><b>Serial Output: </b>
				Mitel SX2000 PBX sends SMDR information via a serial connection. You will need to directly connect a serial cable from the SX2000 PBX to the PC that NetPBX is installed and running on.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Cable configuration</b></td>
			<td class="confluenceTd">Straight-through.
			</td>
		</tr>
	</tbody>
</table>

<p>By default the Mitel SX2000 doesn't have SMDR enabled. You will need to speak to your system maintainer to get SMDR enabled.</p>

<h2>Configuring TIM Enterprise</h2>

<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Mitel SX2000:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Mitel SX2000'.</li>
	<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
	<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Mitel SX2000</span> from the PBX model list.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_sx2000_1.png" alt="Mitel SX2000" />
	<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_sx2000_2.png" alt="Mitel SX2000" />
</ol>

These instructions help you configure your Mitel SX2000 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Pbxsummary
Supportfiles1Mitel SX2000.TDT
Supportfiles2Mitel SX2000.TDS
Requiredtask1Configure the SMDR output
Requiredtask3Install NetPBX
Requiredtask2Configure TIM Plus
ConnectionSerial connection
RequiredTask1Configure the SMDR output
RequiredTask2Install NetPBX
RequiredTask3Configure TIM Plus

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<a id="Configure the SMDR output"></a>

Configuring your SMDR output

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<a id="Install NetPBX"></a>

Installing NetPBX

Install and configure NetPBX

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<a id="Configure TIM Plus"></a>

Configuring TIM Plus

Once NetPBX is configured and collecting data, log in to TIM Plus and perform the steps below:

  1. Click on the Directory tab.
  2. Choose the site you want to configure and click Properties.
    Screenshotmacro
    Borderfalse
    URL/download/attachments/4817066/mitel_sx2000_1.png
  3. In the Site Properties window, select Mitel SX2000 from the PBX model drop-down list.
  4. In the Connection method field, select No connection required from the drop-down list.
  5. Click on the Save button to apply the settings.