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To obtain the BT Pathway.TDT interface file, contact our Technical Support team. |
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
To receive SMDR information data from the your BT Pathway you will need to have a BT SystemPhone. You will need to System Phone and be familiar with programming via the BT SystemPhonehow to use it to perform system programming. To enable the SMDR output, follow the steps below:
- From the programming position, press the phone set up setup key and select .
- Enter the PIN and select .
- Select and choose .
- Press to finish.
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<a id="infoInstall NetPBX"></a> |
Installing NetPBX
The BT Pathway phone system
...
transmits SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you
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first need to install
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the netpbx software. For setup instructions, click on the link below:
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<a id="Configure TIM Plus"></a> |
Configuring TIM Plus
Once NetPBX is configured and collecting data, log on in to TIM Plus as usual and apply follow the following settingssteps below:
- Click on the tab.
- Select Choose the site configured during the setup wizard you want to configure and click .
Screenshotmacro Border false URL http://docs.call-logger.com:8090/download/attachments/4817051/bt_pathway_1.png - Within In the Site Properties window, select BT Pathway from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the button to apply the settings.
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<hr/>
<p>These instructions should assist in configuring your BT Pathway to
work with TIM Plus. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
The BT Pathway sends SMDR information via a serial connection. The BT Pathway has a SMDR/V24 port on the base motherboard. The connection itself is RJ11 and you will need to purchase a
V24/SMDR module from your system supplier/maintainer.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
</tbody>
</table>
<p>You will need to directly connect a serial cable from the V24/SMDR module to the PC that NetPBX is installed and running on.</p>
<h2>Configuring your SMDR</h2>
<p>To receive SMDR information from the BT Pathway you will
need to have a BT SystemPhone. You will need to be familiar with
programming via the BT SystemPhone. To enable the SMDR output follow
the below steps:</p>
<ol>
<li>From the programming position, press the phone set up key <span class="button no_margin">P</span> and select <span class="button no_margin">System programming</span>.</li>
<li>Enter the PIN and select <span class="button no_margin">System</span>.</li>
<li>Select <span class="button no_margin">Call logging</span> and choose <span class="button no_margin">Call logging on</span>.</li>
<li>Press <span class="button no_margin">HANDSFREE/MONITOR</span> to finish.</li>
</ol>
<h2>Configuring TIM Plus</h2>
<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your BT Pathway:</p>
<ol>
<li>Browse to TIM Plus as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/bt_pathway_1.png" alt="BT Pathway" />
<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">BT Pathway</span> from the <span class="reference">PBX model</span> drop-down list.</li>
<li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol> |