Unify (Siemens) OpenScape Business - IP connection

These instructions help you configure your Unify OpenScape Busines phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

NOTE: We recommend the CSTA connection for Unify.

<a id="Configure the SMDR output"></a>

Configuring the SMDR output

Enabling the SMDR output

Follow the instructions below to configure the SMDR output in your phone system. These instructions are taken from the Unify OpenScape Business manual:

1. Log on to OpenScape Business Assistant and click on

   Buttonmacro
   Label Setup

   ->

   Buttonmacro
   Label Wizards

   ->

   Buttonmacro
   Label Central Telephony

   , as shown below:
   

   Screenshotmacro
   Border false URL /download/attachments/15040530/unify_openscape_business_1.png

2. Click

   Buttonmacro
   Label Edit

   to start the

   Referencemacro
   Label Call Detail Recording

   wizard.
3. In the new window that opens, tick the

   Keywordmacro
   Label Activate Call Charge Recording

   to enable the CDR output, as shown below:
   

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   Border false URL /download/attachments/15040530/unify_openscape_business_12.png

Sending the SMDR via TCP/IP

By default, the Unify OpenScape Business phone system send its SMDR output via HTTPS. To send the data via a TCP/IP, follow the steps below:

1. Log on to OpenScape Business Assitant with

   Referencemacro
   Label Expert

   profile
2. Click on

   Buttonmacro
   Label Telephony Server

   ->

   Buttonmacro
   Label Basic Settings

   in the navigation tree
3. Click on 

   Referencemacro
   Label Basic Settings

   ->

   Referencemacro
   Label Call charges

   -> 

   Referencemacro
   Label Call charges output format

4. In the

   Referencemacro
   Label CDR system

   section, select

   Keywordmacro
   Label LAN-TCP-Client

     from the drop-down list
5. In the

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   Label TCP-Client

   field, enter the IP address of the PC running TIM Enterprise and the port number you want to use for the SMDR output, as shown in the screenshot below:
   

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   Border false URL /download/attachments/15040535/unify_openscape_business_4.png

If the HiPath 3K database was simply converted and not retyped, no change will be required, since both the old and the new database will use

However, the 

<a id="Configure TIM Enterprise"></a>

Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to listen for SMDR data sent from your telephone system:

1. Click on the Directory tab.
2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
3. A new window will open displaying the general properties of your PBX object. Select Unify OpenScape Business from the Data format list and tick the Keep a local backup of data box, as shown below: 
   

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   Border false URL /download/attachments/15040582/unify_openscape_business_DSN_2.png

4. Click on the Connection tab, select Listen for connections from PBX from the Connection method list.
5. Leave the Host field blank.
6. In the Port field, enter the port number configured in the phone system.
7. Click on the Save button to apply the settings.
   

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   Border false URL /download/attachments/15040584/unify_openscape_business_IP.png