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These instructions help you configure your Unify OpenScape Busines phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

NOTE: We recommend the CSTA connection for Unify.

Pbxsummary
Supportfiles1Unify OpenScape Business.TDS
Supportfiles2Unify OpenScape Business.TDT
ConnectionActive connection
RequiredTask1Configure the SMDR output
RequiredTask2Configure TIM Enterprise

...

  1. Log on to OpenScape Business Assitant with
    Referencemacro
    LabelExpert
    profile
  2. Click on
    Buttonmacro
    LabelTelephony Server
    ->
    Buttonmacro
    LabelBasic Settings
    in the navigation tree
  3. Click on 
    Referencemacro
    LabelBasic Settings
    ->
    Referencemacro
    LabelCall charges
    -> 
    Referencemacro
    LabelCall charges output format
  4. In the
    Referencemacro
    LabelCDR system
    section, select
    Keywordmacro
    LabelLAN-TCP-Client
      from the drop-down list
  5. In the
    Referencemacro
    LabelTCP-Client
    field, enter the IP address of the PC running TIM Enterprise and the port number you want to use for the SMDR output, as shown in the screenshot below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/15040535/unify_openscape_business_4.png
Info

Please note the following:

  1. If the system was upgraded from HiPath 3000 using the convert tool, the data format will use
    Keywordmacro
    Label;
    as a separator
  2. If the system was upgraded from HiPath 3000, but the database was retyped subsequently, the data format will use
    Keywordmacro
    Label|
    as a separator
  3. If the system was new, the data format will use
    Keywordmacro
    Label|
    as a separator

If the HiPath 3K database was simply converted and not retyped, no change will be required, since both the old and the new database will use

Keywordmacro
Label;
as a separator. If the database was retyped, the new platforms default to 
Keywordmacro
Label|
separator. This is the most notable in a networked environment where the same template must be used.

However, the 

Keywordmacro
Label|
separator cannot be set in the new WBM tool, and can only be configured using the Manager E, as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/15040584/unify_openscape_business_IP_2.png

HTML
<a id="Configure TIM Enterprise"></a>

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