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Pbxsummary
Supportfiles13Com VCX-NBX.TDT
Supportfiles23Com VCX-NBX.TDS
ConnectionFTP transfer
RequiredTask1Configure the SMDR output
RequiredTask2Configure TIM Enterprise

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<a id="ConfiguringConfigure yourthe SMDR output"></a>

Configuring your SMDR output

To retrieve the call logging data from your 3COM VCX phone system, you need to set up an SFTP transfer using a third-party client software. An . Below is an example of how to set configure this up is presented below, using WinSCP - a free FTP client software. Any other third-party client software can be used instead.

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FieldDescription
Host nameThe IP address or host name of the phone system
Port numberThe port number for the SFTP transfer. The default port number is
Keywordmacro
Label22
User nameThe username required to log in to your 3COM VCX phone system
PasswordThe password required to log in to your 3COM VCX phone system

Once connected to the phone system, you can transfer the XML CDR files, located by default in 

Referencemacro
Labelopt/3com/VCX/acctxml/db/export
, to the call logging PC running TIM Enterprise.

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In this example, the XML files are being copied in the following location:

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LabelC:\Program Files\Tri-Line\TIM Enterprise\FTP
, given the
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LabelFTP
folder has been created in advance for this purpose.

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Creating a batch file

To enable TIM Enterprise to process the XML files, you need to create a batch file containing the following lines:

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Info

In the above example, the

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Label{sitecode}
needs to be replaced with the unique ID of the site object you are trying to send the data to. The site ID will be displayed in the general properties of the site object in the Directory.

The batch file will cut the XML files and rename the file extension to the relevant keywordmacrochange the 

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Label{sitecode}
, then paste the files into 
.xml
file extension to the designated site code and move the files in the 
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LabelspoolSpool
folder for processing. 

A Windows scheduled task needs to must be set up as well in order to run the batch file every 5 minutes or so.

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<a id="ConfiguringConfigure TIM Enterprise"></a>

Configuring TIM Enterprise

Once the batch file has been set upconfigured, log in to TIM Enterprise and perform the steps below:

  1. Click on the Directory tab.
  2. Choose Locate the PBX object you want to configure and click in the Directory, right-click on it and select Properties.
  3. A new window will open, displaying the general properties of the PBX object. In the General tab, select 3Com VCX-NBX from the Data format list and tick the the Keep a local backup of data box, as shown below:
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  4. Click on the Connection tab , select Receive FTP transfers from PBX from and select No connection required from the Connection method list.
  5. In the Username field, enter the username of your 3COM VCX phone system.
  6. In the Password field, enter the password of your 3COM VCX phone system.
  7. Click on the Save button to apply the changes.
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