Mitel MiVoice Office (Mitel 5000-7000)

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These instructions help you configure the SMDR data on your Mitel 5000-7000

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phone system to

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work

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with

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TIM

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Enterprise.

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Contact your system maintainer if you are not familiar with the configuration of your PBX.

<a id="Configure the SMDR output"></a>

Configuring the SMDR output

By default, the Mitel 5000-7000 has its SMDR output disabled. Follow the steps below to enable it:

1. Log in to the Mitel DB Studio software.
2. Click and expand the System node.
3. Click and expand the Cabinet node.
4. Select the Sockets node.
5. In the right-hand window, click on the SMDR parameter to set its enabled state to Yes.
   

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2. Click and expand the System icon.
3. Click and expand the Maintenance icon.
4. Click on the SMDR icon.
5. On the right-hand side you will have the SMDR fields that need to be configured, as shown below:
   

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<a id="Mitel 5000-7000" />

<h2>Configuring TIM Enterprise</h2>

<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Mitel 5000-7000:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button" id="list">Directory</span> tab.</li>
	<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Mitel 5000-7000'.</li>
	<li>Left-click on it and select <span class="button" id="list">Properties</span>.</li>
	<li>From the <span class="button" id="list">General</span> settings tab select <span class="keyword">Mitel 5000-7000</span> from the PBX model list.</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_5000_7000_3.png" alt="Mitel 5000-7000" />
	<li>In the <span class="button" id="list">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
	<li>Finally, click on the <span class="button" id="list">Save</span> button.</li>
	<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_5000_7000_4.png" alt="Mitel 5000-7000" />
</ol>Configure TIM Enterprise"></a>

Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Mitel 5000-7000:

1. Click on the Directory tab.
2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
3. A new window will open, displaying the general properties of your PBX object. Select Mitel 5000-7000 from the Data format list and tick the 

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   Label Keep a local backup of data

   box, as shown below:
   

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4. Click on the Connection tab and select Establish TCP connection to PBX from the Connection method list.
5. In the Host field, enter the IP address of your Mitel 5000-7000.
6. In the Port field, enter 4000.
7. Leave the Username and Password fields blank.
8. In the IP script field, select Mitel 5000-7000 from the drop-down list.
9. Click on the Save button to apply the settings.
   

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