Panasonic KX-TDA/E/NCP500-1000/NS1000 - Serial connection

These instructions help you configure your Panasonic KX-TDA/E/NCP500/1000 phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring the SMDR output

Follow the steps below to configure your Panasonic phone system to output SMDR to TIM Enterprise.

1. Log in to the Panasonic Maintenance Console program.
2. Click on the 11. Maintenance tab from the left-hand menu.
3. Click on the SMDR tab and configure the options as shown below:
   

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4. Click on the SMDR Options tab and configure the options as shown below:
   

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5. Click on the Apply button to save the changes.

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Installing NetPBX

The Panasonic KX-TDA/E/NCP500/1000 phone systems can send SMDR information via a serial connection. To collect the call logging data from the serial port and send it to TIM Enterprise, you first need to install the netpbx software. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

1. Click on the Directory tab.
2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
3. A new window will open, displaying the general properties of your PBX object. Select Panasonic KX-TD Series from the Data format list and tick the 

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   box, as shown below:
   

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4. Click on the Connection tab and select No connection required from the Connection method list.
5. Click on the Save button to apply the settings.
   

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